Customer Focused Negotiations
Learn a results-based approach to tackling the tough issues in any negotiation while strengthening your relationships … all at the same time.
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Selling Higher, Broader and Deeper
In our Selling Higher program, you will learn best practices for gaining access to senior executives and a proven process for making an impact once you’re there. All based on our twenty-five years of experience and our industry-leading research.
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Creating Value
Propositions
Customers only work with you when they perceive the value of your solutions as greater than the anticipated costs. We’ll show you a practical system for developing and delivering effective value propositions to your customers.
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Influencing
with Impact
Looking for a proven approach for influencing others and gaining support for your ideas? How about one that is research-based and built on timeless principles? If so … this is the program for you.
Learn MoreCommunicating
with Confidence
Learn to enhance your communication by learning a process and the tools for closing the gap between what you intended to communication and how it gets interpreted by others.
Learn MorePersuasive Presentation Skills
Presentations are a primary opportunity to communicate value. Gain the skills and techniques necessary to present persuasively through this course.
Learn MoreMaster Account
Planning
Building and managing effective account business plans allows you to maximize your impact and best serve clients. Learn to gather essential information, develop a plan, and execute on strategies for all accounts.
Learn MoreReflective
Listening
Being able to listen and respond accordingly to verbal and nonverbal signals is key to effective communication. Learn the techniques to communicate with others in this course.
Learn MoreHandling Difficult Negotiators
When negotiating you will face various, often difficult, negotiators. Through this course you will learn how to understand and successfully work with different types of negotiators.
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