Poor communication is a preventable problem that costs companies billions of dollars. A recent study by the Holmes Report, showed that the average cost per company as a result of miscommunication was a whopping $62 Million per year for 400 US and UK companies surveyed! That same study revealed that barriers to communication resulted in over $26K annually for each employee!

Effective communication skills are identified in survey after survey as one of the top five skills that contribute to employee success at every level in an organization, We’re not just talking about presentation skills…the majority of workplace communication occurs much more informally. Whether it’s a face-to-face conversation, a carefully crafted email message or even a social media post, the messages we send always have an impact on others.

Often times, the root cause of miscommunication is a large gap between what a person intended to communicate and how it was interpreted by others. In Communicating with Confidence™, we introduce a continuous communications model that shows attendees how to reduce the gap between intent and impact.

Following attendance at this fast-paced workshop, learners’ communication skills improve through a new ability to:

• Uncover hidden obstacles to clear communication
• Create a message structure that matches the purpose a given message
• Really listen to others – with their eyes, ears and hearts
• Select the best delivery channel for every message
• Improve receptivity by targeting their messages

Our Programs

Customer Focused Negotiations

Selling Higher, Broader and Deeper

Creating Value Propositions

Influencing with Impact

Communicating with Confidence

Persuasive Presentation Skills

Master Account Planning

Reflective Listening

Handling Difficult Negotiators

Virtual Engagements